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Switchboard Operator (SOCH-SJC)

Switchboard Operator (Sisters of Charity Hospital, Saint Joseph Campus)
Under the supervision of the Lead Switchboard Operator, and according to specified procedures, operates a console telephone switchboard in order to relay incoming, outgoing and inter-office calls. Performs various hospital communications and clerical duties
REPORTS TO: Lead Switchboard Operator
SUPERVISORY RESPONSIBILITIES:
N/A
SKILL AND EDUCATIONAL REQUIREMENTS (MINIMUM):
EDUCATION:
High School diploma or GED
EXPERIENCE: One (1) year switchboard experience, preferably in a hospital setting.
KNOWLEDGE, SKILL AND ABILITY:.
Must be able to understand English and comprehend oral instruction.
Must be able to deal with the public, medical staff and hospital personnel in a courteous and professional manner.
Must be able to work under stressful conditions.
Ability to exercise good judgment in decision making.
WORKING CONDITIONS:
ENVIRONMENT:
Normal heat ,light space, and safe working environment; typical of most office jobs.
PHYSICAL EFFORT:
ACTIVITY & STRENGTH: (SEDENTARY)
Low Lift (floor to knuckle): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Mid Lift (knuckle to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
High Lift (shoulder and above): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Full Lift (floor to shoulder): Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Carry: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Push: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Pull: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Overall Strength Category: Occasional 0 to 2.6 hours/day (1-10 lbs.); Frequent 2.7 to 5.3 hours/day (negligible); Constant 5.4 to 8 hours/day (negligible)
Dictionary Of Occupational Titles
Constant (C) 67-100% Workday
Frequent (F) 34-66% Workday
Occasional (O) 0-33% Workday
Not Present (N)
Activity - Job Demand
Walk €“ Occasional
Climb Stairs €“ Occasional
Stoop €“ Occasional
Kneel €“ Occasional
Crouch €“ Occasional
Reach (immediate) €“ Frequent
Reach (overhead) €“ Occasional
Handling €“ Frequent
Fingering - Frequent
Sitting €“ Frequent
Standing €“ Occasional
Push Cart - Occasional
Pull Cart - Occasional
HR Use Only: NYS DOL HR Use Only: WW HR Use Only: HH

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